Advertising a theoretical maximum or minimum speed is a common tactic ISPs use to attract customers. However, you will likely never actually achieve the advertised maximum speed, and your speed may fall below the listed minimum. All ISPs will advertise a maximum or minimum potential speed you could get with what you pay. A quick method may be to contact the company either by phone or live online chat to figure out what your bitrate is supposed to be.Īlso, note the “up to” part. You may need to do some legwork to research what your service package offers if your ISP doesn’t have the speed maximums and minimums listed on your account. I only know my exact speed because I recently changed the terms of my account, however, I could use the service package name to look that information up on their website as well. It merely states the service package I’m using. Comcast doesn’t spell out exactly how much speed I’m getting anywhere on my account, however.
For $89.95/month, I’m supposed to be getting up to 100 Mbps. For example, I currently receive internet access through Comcast. Prior to running a speed test, we advise that you check your ISP service account to see what kind of speed you’re paying for.
Additional solutions to increase internet speedīefore doing anything to alleviate a potential internet speed problem, you’ll need to know two things:.Tips to speed up your internet connection.
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